How We Can Help

A+J Patient Advocacy works with children, teens, and young adults living with chronic illness. We do not provide services to older adults or senior citizens. Siblings, spouses and partners, parents and guardians, and extended family and friends are always welcomed and encouraged to participate.

Our advocate will 1) listen, 2) learn about your needs, and 3) create a plan to help you thrive. All services are fully customized to the unique needs of the patient and their family. We believe in a collaborative approach to healthcare and happily work with your medical team, social service providers, education team, and advocates in other fields. A+J also has several community partnerships and will refer patients/families to additional services as needed.

If you reside in Southern Nevada, our advocate will provide in-person services at the location that works best for you — your home, your doctor’s office, the nearest coffee shop. If you are outside this area, our advocate will provide services via a virtual platform. No matter your location, you will have access to our Client Portal where you can communicate with your Advocate, store medical records, organize health-related tasks, and more.

Services for Young Children

  • Understanding your medical condition
  • Understanding what your medication does
  • Understanding the care team
  • Building comfort and confidence in talking about your body
  • What to expect during a doctor’s visit
  • What to expect during a procedure, outpatient and inpatient
  • Support during transition to school

Services for Older Children/Teenagers

  • Understanding your medical condition and its limits and/or longterm concerns
  • Understanding your medication: what it is, why you take it, how it works, consequences of misuse
  • Understanding your care team’s purpose and roles within the team
  • Understanding the basic mechanics of the healthcare system and insurance
  • Reviewing medical records and translating medical jargon
  • Building confidence in interactions with your care team
  • Building confidence in talking about your condition with peers, teachers, coaches, extended family members, and other important people in your life
  • Real world practice of skills like making appointments, requesting medication refills, interviewing care providers, and more
  • Assisting in the transfer of knowledge from parent(s) to patient as a family unit

Services for Parents/Guardians

  • Navigating a diagnosis, treatment, and prognosis
  • Finding the best primary care provider
  • Coordinating specialty providers
  • Requesting and organizing medical records
  • Creating medical calendars and diseases road maps
  • Translating medical jargon
  • Support during school meetings (School Nurse, 504s, IEPs)
  • Finding your voice as your child’s #1 advocate
  • Assisting in the transfer of knowledge from parent(s) to patient as a family unit
  • Referrals to community services as needed (housing, food, employment, transportation, etc.)

Services for Young Adults

  • Navigating a diagnosis, treatment, and prognosis and correlating medications
  • Finding the best primary care provider
  • Coordinating specialty providers
  • Requesting and organizing medical records
  • Creating medical calendars and diseases road maps
  • Translating medical jargon
  • Finding your voice as your own best advocate
  • Referrals to community services as needed (housing, food, employment, transportation, etc.)
  • Building confidence in interactions with your care team
  • Building confidence in talking about your condition with peers, romantic interests, employers, extended family members, and other important people in your life
  • Assisting in the balance of parental involvement and adult independence

Services for Families of Young Adults

If your loved one is a young adult that is unable to independently manager their healthcare, an advocate can be a great help. We can work with the patient to their capacity while also supporting the family unit with the services listed above.

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