Code of Ethics

The profession of health care advocacy adheres to a strict Code of Ethics which are maintained, reviewed, and approved by the Coalition of Health Care Advocacy Organizations (CHCAO).

A+J Patient Advocacy adheres to this Code, including all Staff, Board of Directors, Advisory Panelists, and Volunteers. As part of their signed service agreement with the organization, all A+J members are held to this Code.

The Code covers things such as:

• Professional Integrity
• Client Privacy and Confidentiality
• Technology Safeguards
• Best Practices and Professional Education
• Fostering Informed Decision Making
• Professional Conduct
• Diversity, Equity, Inclusivity, and Justice

Learn more about the Code of Ethics at https://chcao.org/hace-code-of-ethics/.

If at any time you feel as though a representative of A+J has violated the Code of Ethics, please make a formal complaint to the Patient Advocacy Certification Board as soon as possible.