Code of Ethics

The profession of health care advocacy adheres to a strict Code of Ethics which are maintained, reviewed, and approved by the Coalition of Health Care Advocacy Organizations (CHCAO).

A+J Patient Advocacy adheres to this Code, including all Staff, Board of Directors, Advisory Panelists, and Volunteers. As part of their signed service agreement with the organization, all A+J members are held to this Code.

The Code covers things such as:

  • Professional Integrity
  • Client Privacy and Confidentiality
  • Technology Safeguards
  • Best Practices and Professional Education
  • Fostering Informed Decision Making
  • Professional Conduct
  • Diversity, Equity, Inclusivity, and Justice

Learn more about the Code of Ethics at

If at any time you feel as though a representative of A+J has violated the Code of Ethics, please make a formal complaint to the Patient Advocacy Certification Board as soon as possible.

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